Uniquely Capturing Greensboro’s Rich History and Charm

April 1^st,  2025

Dear Valued Guests,

Thank you for choosing to stay with us—we truly appreciate your trust and are excited to have you as part of our journey! We’re reaching out to share some important updates as we prepare for an exciting transformation here at The Biltmore Greensboro.

New Reservation & Check-in Policy: Starting April 1st, please note that same-day reservations must be made by 8:00 PM, and check-in must occur by 11:00 PM. After 8:00 PM, our front desk will be closed to reservations, but our dedicated house staff will be on hand to assist with check-in until 11pm and guests already checked in for the entire evening, ensuring your stay is comfortable and seamless.

Renovation Schedule & Updates: To continue providing an exceptional experience, while we’re embarking on the first phase of exciting renovations to refresh and elevate our property. During this time, we’ll be temporarily closing rooms for arrivals as needed by reducing our number of rooms and possibly creating blackout dates during this year. However, we’ll continue to welcome guests daily, until 4 pm, for any days with no reservations by that time. 

How This Affects Your Stay: If you already have a reservation made after 4/1/2025, you will need to check in by 11pm.  Reservations not checked in by this time will be subject to the cancellation policy.  ALL rooms, not checked in by 11pm will be charged for the night of their stay. Doors to the property will be secured after wine and cheese service each evening, please call the desk for entry. 

We’re thrilled about this next chapter and can’t wait to share the new look and feel of The Biltmore Greensboro with you. We’re committed to making your experience unforgettable, and we appreciate your understanding as we work to make this hotel even better for future guests.  

If you have any questions or need assistance, our team is here to help. Feel free to reach out to us directly at 336-272-3474 or via email at info@thebiltmoregreensboro.com.

Thank you again for being a part of our community. We look forward to welcoming you soon!

Warm regards,
The Biltmore Greensboro Team