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Refund Policy

Refunds will be issued to rooms that cancel with in the “Cancellation Policy”. Even once checked in guest may be granted a refund for unused nights, should the guest notify the front desk by noon the day before the guest wishes to checkout. All refunds will be issues by The Biltmore Greensboro Hotel in 24 hours.

Cancellation Policy

Guests who are unable to keep their reservation should contact the hotel by noon the day prior to arrival to cancel their reservation with no penalty. In case of no-show or late cancellation, guests will be charged 100 percent of the room charge for all nights reserved.

Security Information

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.